US-Mattress Reviews and Complaints are available from several third party sources. There are several
large, independent review sites that show all reviews, good and bad, and there are some smaller "complaint sites"
that only copy and republish US-Mattress complaints. We are committed to quality and customer satisfaction, and are
proud of our overall customer reputation, which is why we encourage everyone to use websites that offer both positive
and negative feedback. As an additional measure, our own internal customer surveys show 97% of our 250,000+ customers
would recommend US-Mattress to family and friends!
At US-Mattress we take pride in providing excellent service to our customers and will
do anything to make sure you are completely satisfied with your purchase. Find out
what others are saying before you decide how to buy a mattress. We look forward to
hearing your feedback.
Important - Please Read:
It is important to consider the difference between surveys and reviews. The survey
system is able to confirm if the writer actually purchased a product, while reviews
simply require an email address to begin. Although this difference is often difficult
for consumers to identity, it may enable venting by less than credible sources.
We encourage everyone to take a closer look and avoid basing their decision on
comments by internet complainers.
"...customer service was very helpful and very nice. During the entire process
I spoke with 3 different people who were all very courteous and helpful. Delivery was exactly 2 weeks after
ordering - according to schedule... "
"...wonderful experience, great pirce and super mattress. The PurEmbrace mattress
came highly recommended and it lives up to recommendation..."
"...the salespeople were very friendly, and actually helped me understand my
purchase decision better than the local stores. The bed came 2 weeks later, and the delivery was flawless..."
"...this company has a exceptional staff. Answered questioned. Available to talk
to you during hours most places are closed. They are competitively in price, and have large inventory to choose from..."